TellDunkin Survey | Dunkin’ Donuts Guest Experience Survey

The TellDunkin Survey, also known as DunkinRunsOnYou, is an online feedback platform launched by Dunkin’ Donuts to gather valuable insights into customers’ experiences. The survey aims to identify areas of improvement in Dunkin’ stores and take necessary actions to enhance overall customer satisfaction.

Dunkin’ Donuts invites its customers to take the TellDunkin survey by providing survey invitations on the receipts. By taking a few minutes to share their feedback, customers get a validation code that allows them to redeem a free Classic donut.

TellDunkin Survey
Get Support here

What Are The TellDunkin Requirements?

To take the TellDunkin survey at, customers must meet the following requirements:

TellDunkin Logo
  • Must have made a purchase at a Dunkin’ Donuts store in the last 7 days
  • Must have a valid purchase receipt with complete details
  • Must be able to access the survey webpage using a laptop, computer, or smartphone with a stable internet connection
  • Must be able to read and understand English or Spanish to take the survey
  • Customers must be 18 years or older to participate
  • Employees of Dunkin’ Donuts company and their family members are not eligible to take the survey
Survey DetailsInformation
Survey NameTellDunkin – Dunkin’ Runs On You Customer Satisfaction Survey
Conducted ByDunkin’ Donuts
Available LanguagesEnglish, Spanish
Survey AccessOnline
Eligible CustomersAll customers who have made a purchase at Dunkin’ in the last 7 days
Purchase Receipt NeededValidation code for 1 free Classic Donut with the next purchase
Minimum Age to Participate18 years
Survey DurationApproximately 5-10 minutes
Types of QuestionsMultiple choice rating questions, Overall satisfaction rating, Suggestion/comments box
Devices CompatibleLaptop, PC, Smartphone with internet access
Reward/Incentive14 days from completing the survey
Reward ValidityContact Tell Dunkin Customer Service at the provided channels
Maximum No. of Rewards per Person1 reward code per 5 days
Sale/Transfer of ReceiptProhibited
Tampering with SurveyStrict action will be taken
Employee ParticipationNot allowed
Further Queries/ConcernsContact Tell Dunkin Customer Service at provided channels

TellDunkin Survey Procedure

The step-by-step procedure to take the TellDunkin survey is as follows:

Telldunkin Survey
  1. Make a purchase at your nearest Dunkin’ Donuts store and retain the purchase receipt.
  2. Visit the Tell Dunkin survey website at
  3. Select the language – English or Spanish
  4. Enter the 26-digit invitation code printed on your Dunkin’ receipt
  5. Start answering survey questions related to your last visit experience
  6. Rate various aspects like the friendliness of staff, speed of service, quality of food and beverages, cleanliness, and overall satisfaction on a scale of 1-10
  7. Give your suggestions to help Dunkin’ Donuts make improvements
  8. Provide your personal details like name, email ID, phone number, etc. to receive the validation code
  9. Note down the 4-digit validation code to redeem your free Classic donut

Dunkin’ Donuts offers an instant reward upon completing the TellDunkin survey. Customers get a 4-digit validation code that allows them to redeem a free Classic donut with any purchase made at Dunkin’. This reward code can be redeemed within 2 weeks of completing the survey.

If you’re also a fan of Subway, you might be interested in their customer feedback survey. Share your thoughts on Subway at

TellDunkin Survey Rules and Regulations

To ensure fair participation, Dunkin’ has set certain rules for taking part in the TellDunkin survey:

Telldunkin Receipt
  • Only one receipt per person is eligible every 5 days
  • The same validation code cannot be used more than once
  • Reward codes are non-transferable
  • Purchase receipts cannot be sold or uploaded online
  • Customers cannot influence or tamper with the survey process
  • Dunkin’ reserves the right to withdraw or deny any reward redemption

Objectives Of The TellDunkin Survey

The core objectives of Dunkin’s customer satisfaction survey are:

  • To continuously monitor customers’ needs and satisfaction levels
  • To identify strengths and areas of improvement in Dunkin’ outlets
  • To analyze customers’ feedback on product quality, pricing, and staff hospitality
  • To understand changing consumer preferences and adapt accordingly
  • To enhance service standards across all operational aspects
  • To build lasting relationships with customers

TellDunkin Survey Insights

The actionable insights gained from the TellDunkin survey enable Dunkin’ Donuts to:

TellDunkin Survey Receipt
  • Strategize efforts to exceed customer expectations
  • Personalize offerings based on demand
  • Resolve recurring complaints and operational issues
  • Train staff to be more customer-centric
  • Revamp store environments for better consumer experience
  • Introduce new menu items as per changing tastes
  • Maintain consistency in food preparation and pricing across locations

Thus, TellDunkin provides the right feedback for the brand to keep delivering on its promise of bringing joy to its consumers every day.


Here are answers to some commonly asked questions about the TellDunkin Survey:

Is there a time limit to take the survey?

There is no time limit to complete the TellDunkin survey. You can take as much time as you need.

Can I take the survey more than once?

Each receipt invitation code is valid for one survey attempt only. You have to make a separate purchase every time to get a new code.

What details do I need to redeem the reward?

To redeem your free Classic donut, just show the 4-digit validation code along with valid proof of purchase at the Dunkin’ store.

How long is the validation code valid?

The TellDunkin reward code must be redeemed within 14 days of completing the survey. Codes expire beyond this date will not be accepted.

Why am I unable to access the survey website?

Please check your internet connection. The survey website may sometimes not load properly on slow/weak connections.

TellDunkin Customer Support

If customers face any issues regarding survey participation or reward redemption, they can contact TellDunkin Customer Service at:

Email: [email protected]

Phone: 1-855-895-0757

Mail: TellDunkin Survey Sweepstakes, Attn: Consumer Relations, 100 Marcus Dr, Melville, NY 11747

Details About Dunkin Donuts And Its Survey

Dunkin’ Donuts is an American multinational coffeehouse chain founded in 1950 by William Rosenberg. It is headquartered in Canton, Massachusetts. As of 2022, Dunkin’ Donuts has over 11,000 restaurants worldwide and serves more than 3 million customers daily.

TellDunkin Survey Questions

The first Dunkin’ store opened in Quincy, Massachusetts, and slowly began expanding by adding menu items like donuts and coffee. Today, Dunkin’ is the largest coffee and baked goods chain in the world. However, it started the TellDunkin customer satisfaction initiative in 2018 to continuously improve based on evolving consumer needs.

Dunkin Donuts Contact Information

Dunkin’ fans can reach out to the company regarding inquiries, complaints, or appreciation through the following channels:

Corporate Office Headquarters
130 Royall Street
Canton, MA 02021

Dunkin’ Donuts Mailing Address
P.O. Box 15145
Boston, MA 02215-0145

Phone: 1-781-737-3000

Dunkin’ Website:

The Dunkin’ Donuts Menu

Some top-selling items on the Dunkin’ menu are:

BeveragesClassic hot and iced coffee, Cold brew, Iced tea, Hot chocolate
Espresso DrinksCappuccino, Americano, Lattes
Frozen DrinksFrozen coffee, Frozen hot chocolate, Frozen lemonade
DonutsGlazed donut, Jelly-filled donut, Chocolate frosted donut, Maple donut
MunchkinsOriginal, Glazed, Jelly-filled
SandwichesHam, egg & cheese, Wake-up Wrap
Bagels and MuffinsMulti-grain bagel, Sour cream muffin
SidesHash browns, Hash brown bites

Final Thoughts On the Customer Feedback Survey

The TellDunkin survey platform allows Dunkin’ Donuts to bridge crucial gaps between them and their loyal patrons. It fosters the customer-focused growth of this leading coffee brand globally. With increasing participation, the survey will empower Dunkin’ to craft superior food experiences and create smile-worthy moments every day for all.

So next time you grab a cup of freshly brewed coffee or bite into a mouthwatering donut at Dunkin’, do not forget to save your receipt for the TellDunkin survey. Your little feedback can help translate into big transformations for an even better Dunkin’ tomorrow!

1 thought on “TellDunkin Survey | Dunkin’ Donuts Guest Experience Survey”

Leave a Comment